Privacy Policy

Effective Date: May 24, 2026

Lush Medical Aesthetics + Wellness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and address (when you contact us, book a consultation, or fill out forms)
  • Health information you choose to share during consultations or via forms
  • Payment information (processed through secure third-party payment processors; we do not store full credit card numbers)
  • Communications you send us by email, phone, or through our website

Information collected automatically:

  • Browser type, device information, IP address, and operating system
  • Pages you visit on our website and time spent on each
  • Referring website or source

We use cookies and similar technologies to collect some of this information. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Schedule and provide medical and aesthetic services
  • Communicate with you about appointments, treatments, and services
  • Process payments
  • Respond to your questions and requests
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Send you marketing communications (only with your consent — you can unsubscribe anytime)

3. Protected Health Information (HIPAA)

As a healthcare provider, we handle protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, provided at your first visit, explains in detail how we use and disclose your PHI. Information collected through our website that is not PHI is governed by this Privacy Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., scheduling software, payment processors, IT services) who help us operate our practice and are required to protect your information
  • Healthcare providers involved in your care, with your consent
  • Legal authorities, when required by law, court order, or to protect rights and safety

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we have about you
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal retention requirements for medical records)
  • Opt out of marketing communications
  • Restrict or object to certain uses of your information

To exercise any of these rights, contact us using the information below.

7. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites (such as our booking platform or social media accounts). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" above. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Lush Medical Aesthetics + Wellness
307 W Lincolnway
Cheyenne, WY 82001
Phone: (307) 630-4191
Email: lush.medical.aesthetics@gmail.com